Refund policy

RETURN AND REFUND POLICY

All sales made by INTO are final. No returns, exchanges, or refunds are accepted.

Exceptions may apply only in the case of defective products. In such a situation, the customer must contact info@intoinc.com within a reasonable time after receiving the order. Each request will be evaluated on a case-by-case basis.

WARRANTY

The warranty covers manufacturing defects and breakage resulting from normal use only.

This warranty applies solely to defects reported by the customer within a reasonable timeframe after their discovery. It excludes damage caused by misuse, abuse, lack of maintenance, or any damage not reported to INTO.

If the product is found to be non-compliant or defective under the warranty, INTO will proceed with repair or replacement, depending on the evaluation.

INTO disclaims any liability for damage or defects resulting from disasters, natural catastrophes, vandalism, or any other causes beyond our control.

SYAM FREE TRIAL

The full amount will be charged to your credit card at the time of the order as a security deposit. A full refund will be issued at the end of the trial period, provided the product is returned in perfect condition, without any damage. If you decide to keep the product after the trial, the deposit charged will automatically be converted into a purchase.